Fake Etsy Sale Email via Snappy
Domain / Website
id9779312.shop
Scam Description
I'm in Australia. I sell on Etsy. Early on 19 October, three emails arrived that looked like they were about my shop. I have never used Snappy. The shop had no orders. The first email arrived at 03:19. The subject was "You have a new order". The sender was FormSubmit. The message said someone had submitted a form on formsubmit.co. It was dressed up as an Etsy receipt for custom coasters, with an order total of $7.77, and it said the payment had cleared. The details link was written as https://etsy.com@tinyurl.com/43ndedvs. That is not an Etsy address. The words before the @ sign are decoration. The link opens on tinyurl.com. The second email arrived at 03:36. The sender name was "Etsy via Snappy". The subject was "Your account has been blocked". It said the account was temporarily suspended until identity verification was finished, and that listings were on hold. The link was written as etsy@t.co/JCpEpbckvl. That is a t.co short link, not etsy.com. The mail app hid the images and said the message looked suspicious. The third email arrived at 06:04. The sender name was "Etsy Team via Snappy", with the Snappy logo. The subject was "Confirm Sale". It said an item had just been purchased, and that I had to open a secure page before I could see a shipping invoice. The page was https://id9779312.shop/LQWhc. It said that after verification the funds would land on my card straight away, and that I had 24 hours. It was signed "The Etsy Team". I did not open any of the links. I did not type in a shop login, a card number, or ID. Etsy does not send sale mail through FormSubmit or Snappy. A real Etsy message comes from an address on etsy.com, or it sits inside the Etsy app. A link that puts etsy.com, or the word etsy, in front of an @ sign is a trick. The site that opens is the one after the @ sign, or a short link such as t.co or tinyurl.com. If this email lands with you, do not click the link and do not reply. Open Etsy by typing etsy.com yourself, or use the app you already have. If the shop shows no order, the email was fake. Report it to Etsy and to Scamwatch. If you already opened the link, or typed in a password, card, or ID, change the Etsy password from the real site and call your bank on the number printed on your card. Anyone who later offers to recover a payment for a fee is another scam.
Reported by: Sage T
Evidence

0 confirmed scam · 0 disputed