Scam Alert

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### Beware of Rising Delivery Scams in Australia: Stay Protected

In recent years, delivery scams have surged to become the most prevalent type of scam in Australia. Alarmingly, a survey conducted by Australia Post reveals that nearly 75% of respondents have reported receiving fake delivery or package scam messages. These scams typically manifest through deceptive texts or emails, falsely claiming that a package is undeliverable, and cunningly coaxing victims to provide personal or financial information to resolve the supposed issue.

The impact of these scams is significant. The survey highlights that approximately 27% of those surveyed admitted to falling victim to such scams. Disturbingly, a small fraction of these victims reported losses exceeding $20,000.

### How Delivery Scams Operate

Typically, these scams begin with an unsolicited message—often a text or email—informing the recipient of an issue with a delivery. This message, appearing to emulate legitimate communication, directs the recipient to click on a link or contact a number, where they are asked to confirm personal details or provide payment information under the guise of resolving the supposed delivery problem. Unwittingly, the victim’s sensitive information falls into the hands of scammers.

These messages might reference various delivery companies, both real and fictitious, making it even more challenging for recipients to discern authenticity.

### Staying Safe: Tips from Australia Post

Australia Post is vigilant against these scams and urges everyone to exercise caution. Here are some key recommendations to protect yourself:

1. **Use Official Channels**: Only track deliveries through official channels. Australia Post offers a free app that allows users to securely track their packages. This is the safest way to stay informed about your deliveries.

2. **Verify Messages**: Be skeptical of unsolicited messages requesting personal or financial information. Always verify the legitimacy of any communication you receive regarding package deliveries.

3. **Never Share Personal Information**: Legitimate delivery services will not require you to share sensitive information to verify a package. Be cautious and avoid providing such details.

4. **Check Sender Details**: Scrutinize the email address or phone number of the sender. Scammers often use addresses that closely mimic those of legitimate companies but contain slight discrepancies.

5. **Stay Informed**: Keep yourself updated on the latest scam tactics. Awareness is your first line of defense.

### What to Do If You Suspect a Scam

If you suspect that you have received a scam message, do not engage or respond. Instead, report it to the relevant authorities to help combat these fraudulent activities. By staying informed and vigilant, you can protect yourself from falling victim to these increasingly common scams.

Protective measures and heightened awareness are crucial in the fight against delivery scams. By adhering to these guidelines and using trusted resources, you can navigate your online shopping experience securely and confidently.

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