Scam Watch

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**Beware of Scammers Offering to “Fix” Your Tech Problems**

In today’s world, technology is everywhere, helping us with everything from staying in touch with friends and family to managing our bank accounts. But, as our reliance on technology grows, so does the creativity of scammers looking to take advantage of us. A troubling trend that’s causing a lot of financial heartache involves criminals who make unsolicited contact with individuals, claiming they can “fix” problems with accounts, phones, or computers.

Imagine you receive a call, email, or message out of the blue from someone who says they’ve detected a problem with your device or account. They might tell you they’re from a well-known company, like your phone’s manufacturer or your bank, and they sound very professional. These scammers are counting on you to trust them based on their claimed association with these trusted entities. But here’s where things take a turn: they ask for remote access to your device to “solve” the issue.

This should be a huge red flag. By granting them access, you’re not fixing a problem; you’re potentially creating one. These scammers can use this opportunity to steal personal and financial information. What makes these scams particularly dangerous is their believability. The criminals come across as helpful and knowledgeable, making it all too easy to fall into their trap.

So, what can you do to protect yourself? Firstly, be wary of unexpected contact from people or companies offering to fix tech issues. If you didn’t ask for help, question why they’re reaching out to you. Legitimate companies rarely, if ever, contact customers out of the blue to fix problems.

Secondly, never give someone remote access to your devices unless you’re absolutely sure they are who they claim to be. If you’re uncertain, hang up or ignore the message, and contact the company directly using a phone number or email address you know is real.

Lastly, keep in mind that knowledge is power. The more you know about these scams, the better you can protect yourself. Share this information with friends and family, especially those who might not be as tech-savvy. By spreading the word, you’re not just protecting yourself; you’re helping to guard your community against these financial predators.

In this age of technology, scams are becoming more sophisticated. It’s essential to stay vigilant and skeptical of unsolicited offers of help. By taking a cautious stance, you can safeguard not only your personal and financial information but also your peace of mind.

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